Archives for category: VoIP REVIEW

OVERVIEW:

Kwickconnect is a newly released PC dialer from TalkFree. Please read on for my thoughts about it.


PROS:

  • The dialer’s interface is straightforward and simple-to-use.
  • The tabs are clearly marked for easy navigation and the dial pad has a large number display with voice/volume controls.
  • like mobeefree’s PC dialer, but unlike most others, kwickconnect allows you to add funds to your account instantly using a coupon.
  • Rates are based off TalkFree wholesale mark ups by resellers – for wholesale rates go to the TalkFree reseller sign up page.

CONS:

  • SMS functionality is still under development, but their customer support has assured me that it will be out soon.
  • Can not sign up from the dialer itself.
  • Can not add contacts.

OVERALL: 8/10

Similar to mobeefree, kwickconnect is a very good PC dialer. TalkFree has been trying to improve on their previous pc to phone dialer, BlackDialer, and it looks like they’re off to a great start with kwickconnect.

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OVERVIEW:

Launched in September of 2009, Rynga is one of the many VoIP carrier brands (33 at last count) created by Betamax. Here are my thoughts about their services.

PROS:

  • Free mobile and PC dialers – both of which have attractive, user-friendly interfaces
  • Free call destinations
  • “Freedays” of calling
  • Language support

CONS:

  • it took over ten tries to register an account
  • Rynga’s payment system is constantly malfunctioning – it took nearly a week to buy credit
  • not to mention, their resellers are unresponsive to my credit requests
  • they keep reducing my number of “freedays” – I went from 120 to 40 in just a couple days!
  • currency denominations are in Euros
  • at times, my dialers simply won’t connect
  • terrible customer service – perhaps the worst I’ve ever encountered. They ignore your inquiries, and there’s no number to call directly
  • AND maybe worst of all, their call rates fluctuate!  In the week that I’ve been using them, they raised their call rates to Nepal mobile from .1160 to .1190 cents

OVERALL: 3/10

My experience with Rynga was horrible, but apparently I’m not the only one who feels that way (I’ll also refer you to the comments section of this blog post).  I could deal with the service delays, faulty systems, etc., but deceiving your customers with “freeday” tricks and raising rates on Fridays (when call traffic is at its highest) is totally unacceptable.

OVERVIEW:

mobeefree is TalkFree.Com’s newest retail service brand that was launched in Qatar, the UAE, and Saudi Arabia on February of this year. Here is a review of their recently released PC dialer.

PROS:

  • The dialer’s interface is straightforward and simple-to-use.
  • The tabs are clearly marked for easy navigation and the dial pad has a large number display with voice/volume controls.
  • mobeefree’s PC dialer allows you to add funds to your account INSTANTLY (unlike most other dialers).
  • Cheap rates. Of all the VoIP service providers I’ve found, mobeefree offers the lowest call rates to Nepal, Pakistan, Bangladesh, and Sri Lanka. And even though their rates to India aren’t exactly the cheapest, you do get 8 FREE MINUTES TO CALL INDIA just by signing up.

CONS:

  • SMS functionality is still under development, but their customer support has assured me that it will be out soon.
  • Can not sign up from the dialer itself.

OVERALL: 8/10

The only thing preventing me from giving mobeefree’s pc dialer a perfect score is it’s lack of SMS capabilities, but here’s the bottom line: if you need to make phone calls from your computer, mobeefree’s PC dialer is one of the easiest and cheapest options on the VoIP market. And to me, that also makes them one of the best.

Feel free to leave a message and tell me what YOU think about mobeefree’s PC dialer…

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